1. About Product : You can cancel the order prior to the dispatch of Product by Surprise King India Pvt. Ltd. or the seller. The order cannot be cancelled once the dispatch has been initiated.

2. The request for cancellation of the order can be made by cancelling the order from ?My Orders? section by using the order tracking number, or by calling our customer care number, or any other method, as may be intimated by Surprise King India Pvt. Ltd. to you from time to time.

3. On the receipt of order cancellation request, your order will be cancelled with immediate effect, and the refund process will be initiated within 24 hours of confirmation of cancellation.

4.If you cancel your reservation more than 8 days before the start date, you will be charged 10% of the entire package cost as cancellation fees.

5. If you cancel your reservation 7-5 days before the start date, you will be charged a cancellation fee of 25% of the total package price.

6. If you cancel your reservation within 4-2 days of the start date, you will be charged 50% of the total package amount as cancellation fees.